Terms of Use
Effective Date: May 1, 2026
Welcome to the Solutions Family Support website. These Terms of Use explain the terms that apply when you visit this website, use our online resources, submit a form, schedule a consultation, download materials, or otherwise interact with Solutions Family Support online.
By using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.
Website Content Is for Informational Purposes
The content on this website is provided for general informational and educational purposes only. It is intended to help parents, caregivers, families, and individuals better understand the types of support Solutions Family Support provides.
The information on this website should not be considered medical, mental health, therapeutic, legal, financial, or other professional advice. You should always consult with a qualified professional regarding your specific situation.
No Therapeutic or Clinical Relationship
Solutions Family Support provides parent coaching, family support, education, guidance, and related services. Unless otherwise stated in a separate written agreement, Solutions Family Support does not provide therapy, medical care, psychiatric care, legal advice, or clinical treatment through this website.
Using this website, submitting a contact form, downloading a resource, taking a quiz, scheduling a consultation, or communicating through the website does not create a coaching relationship, therapeutic relationship, clinical relationship, or client relationship.
A formal relationship with Solutions Family Support begins only when both parties have agreed to work together through the appropriate intake, agreement, or service process.
Emergency or Crisis Situations
This website is not intended for emergency use.
If you or someone in your family is experiencing a medical emergency, mental health crisis, risk of self-harm, risk of harm to others, abuse, neglect, or any immediate safety concern, please call 911 or contact the appropriate emergency, crisis, medical, or mental health provider in your area.
Do not use this website, contact forms, email, scheduling tools, or online resources for urgent or emergency situations.
Use of Website Forms and Communication Tools
This website may include contact forms, consultation forms, quizzes, resource downloads, scheduling links, or other communication tools.
By submitting information through these tools, you agree that:
The information you provide is accurate to the best of your knowledge
You are voluntarily sharing the information submitted
You understand that website forms and email may not be appropriate for highly sensitive, urgent, medical, legal, or clinical information
Solutions Family Support may use the information you provide to respond to your inquiry, provide requested resources, or communicate with you about services
Please use care when sharing personal or family-related information online.
Coaching, Programs, Workshops, and Services
Any coaching, workshops, groups, courses, nature-based journeys, resources, or other services described on this website are subject to availability and may change at any time.
Descriptions of services are provided for general informational purposes and do not guarantee that a particular service is appropriate for every individual, parent, family, or situation.
Solutions Family Support may decline, pause, or refer out services when a need falls outside the scope of its offerings or when another type of support may be more appropriate.
No Guarantees
Solutions Family Support may provide guidance, education, tools, coaching, resources, and support. However, every person, parent, child, and family system is different.
Solutions Family Support does not guarantee any specific outcome, result, change, improvement, resolution, or timeline as a result of using this website, participating in services, downloading resources, or engaging with any content or offerings.
Intellectual Property
All content on this website, including text, graphics, logos, images, downloads, resources, worksheets, videos, audio, design elements, page layouts, and other materials, is owned by or licensed to Solutions Family Support unless otherwise stated.
You may view, download, or print materials for your own personal, non-commercial use only.
You may not copy, reproduce, modify, distribute, sell, publish, or use any website content, resources, downloads, or materials for commercial purposes without prior written permission from Solutions Family Support.
Acceptable Use
You agree to use this website only for lawful purposes.
You may not:
Use this website in a way that violates any applicable law or regulation
Attempt to gain unauthorized access to the website, related systems, or accounts
Interfere with the security or functionality of the website
Submit false, misleading, harmful, abusive, or inappropriate information
Copy, scrape, harvest, or misuse website content or user information
Use this website to transmit spam, malware, or other harmful code
Solutions Family Support reserves the right to restrict or block access to the website if misuse is suspected.
Third-Party Links and Tools
This website may include links to third-party websites, articles, resources, scheduling platforms, email tools, video platforms, social media sites, or other outside services.
These third-party websites and tools are provided for convenience only. Solutions Family Support does not control and is not responsible for the content, privacy practices, policies, accuracy, availability, or security of third-party websites or platforms.
When you use a third-party link or tool, you are subject to that provider’s own terms and policies.
Payments, Cancellations, and Service Agreements
If Solutions Family Support offers paid services, programs, workshops, consultations, or resources, the specific payment terms, cancellation policies, refund policies, and service expectations may be provided separately at the time of registration, booking, or engagement.
In the event of a conflict between these Terms of Use and a signed service agreement, client agreement, registration agreement, or payment policy, the more specific agreement will apply.
Testimonials and Personal Stories
This website may include testimonials, quotes, personal stories, or examples from clients, parents, professionals, or others who have worked with or interacted with Solutions Family Support.
Testimonials reflect individual experiences and are not a guarantee that every person or family will have the same experience or outcome.
Identifying information may be changed, shortened, or omitted to protect privacy where appropriate.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.
Please review the Privacy Policy carefully before submitting personal information through this website.
Limitation of Liability
To the fullest extent permitted by law, Solutions Family Support is not responsible for any direct, indirect, incidental, consequential, or other damages that may result from:
Use of this website
Inability to access the website
Reliance on website content
Use of third-party links, tools, or platforms
Errors, interruptions, delays, or technical issues
Unauthorized access to information submitted online
You use this website at your own discretion and risk.
Indemnification
You agree to hold harmless Solutions Family Support, its owner, representatives, contractors, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of this website, your violation of these Terms of Use, or your misuse of website content or services.
Changes to These Terms
Solutions Family Support may update these Terms of Use from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after updates are posted means you accept the revised Terms of Use.
Governing Law
These Terms of Use are governed by the laws of the state in which Solutions Family Support operates, without regard to conflict of law principles.
Any disputes related to these Terms of Use or your use of this website will be handled in the appropriate courts or legal venue for that jurisdiction.
Contact Us
If you have questions about these Terms of Use, please contact:
If you have questions about this Privacy Policy or how your information is handled, please contact
Solutions Family Support
admin@solutionsfamilysupport.com
(520) 200-7146